Thank you for shopping with OldOnly.com. This Shipping & Delivery Policy outlines how and when your orders will be shipped, the costs involved, and what to expect once your purchase is on its way.
1. Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will begin processing on the next business day.
Some vintage or fragile items may require additional handling time.
2. Shipping Rates & Methods
Shipping costs are calculated at checkout based on the destination, item weight, and shipping method selected.
We offer the following shipping options (availability may vary by region):
Standard Shipping (3–7 business days)
Expedited Shipping (1–3 business days)
International Shipping (7–21 business days, depending on location)
Note: Delivery estimates are provided by carriers and are not guaranteed.
3. Shipping Destinations
We currently ship to the following locations:
United States (all 50 states)
Canada
United Kingdom
Australia
Additional international destinations (see checkout for options)
If your country is not listed, please contact us at support@oldonly.com to inquire about shipping availability.
4. Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking details.
You can also log into your account on OldOnly.com to track your order status at any time.
5. International Orders
International shipments may be subject to import taxes, customs duties, and fees levied by the destination country.
These charges are the buyer’s responsibility and are not included in the item price or shipping cost.
Please check with your local customs office for more information before placing an order.
6. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the delivery date.
For damaged shipments, please include photographs of the item and packaging so we can assist with a claim.
7. Incorrect Address or Undeliverable Packages
It is your responsibility to provide accurate shipping information at checkout.
Orders returned due to an incorrect or incomplete address will be subject to re-shipping fees.
If a package is marked as delivered but you did not receive it, please contact the shipping carrier directly to initiate a trace or file a claim.
8. Multiple Shipments
If your order contains multiple items, they may be shipped separately depending on size, weight, or warehouse location. You’ll receive tracking information for each shipment if applicable.
